David Cinotti Authors Article for CIANJ’s Commerce Magazine

David Cinotti, Partner at Pashman Stein Walder Hayden P.C., recently authored an article in Commerce Magazine titled “Appeals Court Sets New Standard for Writing Consumer Agreements.” The article discusses a May 1, 2023, decision by the New Jersey Appellate Division that ruled that an arbitration clause in Verizon Wireless’s customer agreement was so unfair to customers that it was unenforceable.

“The case, along with other recent decisions on consumer arbitration, is a good reminder to companies that they can use arbitration clauses in customer agreements to prevent consumer class actions, but they must be careful to avoid clauses that appear so one-sided as to effectively deprive consumers or employees of a fair opportunity to arbitrate their claims,” writes Cinotti.

Commerce Magazine is the flagship publication of the Commerce and Industry Association of New Jersey. To read David Cinotti’s full article (on page 31), click here.